How do I find out the value of my car?
Submit your car details here
to get the estimation of your car value. Proceed to get a FREE valuation appointment to find out the exact value of your car.
What happens if the estimation of my car price is not available?
Your car is a unique entry. Once you have submitted the price check here
, our customer service representatives will contact you shortly with the estimation of your car price.
What are the estimated prices based on?
Note that there will be two (2) offered prices shown on the screen. The estimated prices are based on your selling method and the current market value. However, the ACTUAL Selling Price of Car is given after valuation of your car condition.
What is the difference between Auction and Direct Sell if I want to sell my car?
- Auction: You can maximize your chance of getting the highest price for your car from over 800 mobile active dealers through MUV.
- Direct Sell: If you are happy with the offer price after your FREE car valuation, you can sell your car instantly through MUV panels.
Are there any transaction fees?
There are NO transaction fees. MUV covers the entire selling process. However, there is a charge of RM300 handling fee (exclusive of 6% GST).
Will I be charged if I decided to withdraw my car from the MUV Auction?
Yes, should you decide to withdraw your car from the auction, you will be charged a withdrawal fee of RM150 (exclusive of 6% GST).
What are the documents that I need to prepare for selling my car?
Please provide an original copy and a photocopy of the following documents:
- Vehicle Registration Card (JPJ K2)
- Owner’s Identification Card (I/C)
- Loan Settlement letter from bank (if any)
Can MUV assist me with all of the required selling documents?
Of course, MUV is a one-stop Car Selling Center where we will handle all the paperwork, documentations and ownership transfer for you.
Where can I drop my car for valuation?
You can drop your car at any MUV Hubs. Click here
for more info. Otherwise, you are able to schedule an appointment with our customer service representative at your preferred date, time and location.
How long is the car valuation process?
It takes only 30 minutes. You will receive a price quote immediately.
How long do I need to wait for my payment?
- For Auction method, payment will be given within 12 working days after a successful auction bid is made.
- For Direct Sell method, payment will be given within 5 working days after the signing of the seller’s agreement.
Can I sell my car if my outstanding finance is higher than the value of my car?
Yes, however, you will have to top-up the balance of the outstanding amount with your bank.
How long does it take to sell my car?
With the MUV recommended selling price and selling options, MUV’s average time of selling your car is within 1 – 2 weeks on our weekly auction with over 800 mobile active buyers.
Who will value my car?
Our customer service representative will notify you the details and arrange for an accredited officer to value your car at your convenience.
How do I set a reserve price for the Auction selling method?
MUV will recommend a reserve price based on the current market conditions.
If I opt for the Auction selling method, how will I know my car has been placed for the auction?
Our customer service representative will contact and notify you that your car is ready for bidding on our weekly auction.
Can I know the final transacted price of my car after the auction ends?
Of course. Our customer service representative will contact you for the final transacted price of the car upon successfully selling your car.
When do I need to handover my car?
- Sell via MUV Auction, the car must be handed over to MUV 5 working days before the first auction week’s Wednesday to be successfully listed.
- Direct selling to MUV’s panel, your car must be handed over to MUV upon signing of the seller’s agreement.
Do I need to sign up or register in order to sell my car?
No. You don’t need to sign up or register in order to sell your car. Click here
to sell your car.
Is MUV a reliable platform for me to sell my car?
As a wholly owned subsidiary of Warisan TC Holdings Berhad, part of Tan Chong Group known for its reputable brand name and years of experience in the local automotive industry, MUV is certainly curated with its world-class end-to-end solution to serve as the most reliable platform for you to sell your car.